Shipping policy
All items are sent by canada post / Chitchats / purolator / UPS depending on the options picked at checkout .
If you want to have tracking with your order please use a shipping method with tracking at checkout
Please check current processing time before ordering in order to know around how much time I need to create your order at the moment. ( usually around 2-3 weeks but check at the top of the website to see what it's like more exactly at the moment)
When ordering your are responsible for any import fees / duties / tarrif fees that may apply to your order once it reaches your country.
If package are returned due to unpaid import / wrong adress / unclaimed package you will need to pay shipping gain to have them reshipped . If the error is on my part or the shipping company part I will pay for the resend
GSPR COMPLIANCE
We ensure all our products comply with GPSR, CE marking, EPR
disposal laws and other applicable EU Directives. Our EU Responsible
Person for GPSR product safety compliance is EU Compliance
Partner.
Manufacturer
Naughty Pawsies ( camille tremblay )
97 139e rue , Beauceville ,
QC , canada , G5x2r9
Responsible Person EU (GPSR)
Name: eucomply oÜ, Marko & Daniel Novkovic
Address: Pärnu mnt. 139b – 14, 11317 Tallinn, Estonia
Contact Email: hello@eucompliancepartner.com
Website: www.eucompliancepartner.com
Phone: +33757690241
Customer Support
If you have a query regarding product safety, please contact us at naughtypawsies.customer@gmail.com